Tootsie Roll's site provides a basic contact form allowing individuals to make requests or comments about our web site, products and services. Receiving feedback from our customers is important to us in order to maintain the highest possible standards of doing business. The basic information collected from this form is stored in a historical database and not shared with any other firm or individual.
Tootsie Roll uses the information for the sole purpose of improving our products, services and marketing to our customers. We do not rent, sell, share, trade or in any way divulge our customer list to any outside firm or individual. If you believe you are being contacted by any firm or individual other than Tootsie Roll using information you have provided to us, please contact us immediately.
Tootsie Roll does not place data miners on the user's hard drive which are typically used for the purpose of collecting personal or other information. Cookies are used with the Feedback Form to limit the frequency of votes to 30 days. No other cookies are used on this web site.
Tootsie Roll's web server is located in a physically and electronically secured data center. Any personal information you provide when submitting an online form to us is maintained and accessible only by employees of Tootsie Roll who we believe reasonably need to come into contact with that information to provide products or services to you or in order to respond to your specific questions or comments.
Tootsie Roll's web hosting servers routinely collect the following information for the sole purpose of providing a better web site to our customers and better overall customer service. This information is used solely by Tootsie Roll and not shared or disseminated in any form.
We collect your IP address to measure our incoming traffic and better understand who is visiting our site, and what we can do to improve our site and make it a better experience for our customers.
Referral Web site:
If you were referred from another site such as a search engine, we collect that information so we can better determine where our traffic is coming from.
We collect information about the browser you are using to help us bring consistent web viewing across all platforms and browsers.
For customers at our online store (TootsieShop.com) we or our agent collect personally identifiable information such as each customer's name, billing and shipping addresses, email address, credit card number, expiration date, and details of merchandise ordered. This information is collected to fill orders, process payments and inform customers via e-mail when new merchandise has been added to the shop. We do not use or share the personally identifiable information provided to us in ways unrelated to the ones described above. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Tootsie Roll is committed to protecting the privacy of our online visitors with particular sensitivity to children. We strongly encourage parents or guardians to advise their children to ask for permission prior to providing any personal information online on ours or any web site.
Web Site Administrator
Tootsie Roll Industries, Inc.
7401 South Cicero Avenue
Chicago, Illinois 60629